EXPERIENCED PARTS ADVISOR

This is an opportunity to work with a local car dealer group based in Leicester and Loughborough.The role is based in Loughborough and will report directly into the Parts Supervisor.The role will be to support and optimise opportunities with current customers as well as finding new business prospects within specified geographic locations.

The Role:

  • Visit existing customers to deliver parts
  • Prospect new customers whilst delivering to existing customers
  • Build a rapport with existing customers to encourage loyalty
  • Anticipate the customer’s needs/demands
  • Up-sell and cross-sell by proposing new/alternative products
  • Day to day processing of the parts department
    • Receiving parts into stock
    • Booking parts in for workshop jobs
    • Monitoring and maintaining stock levels
    • Selling to and dealing with walk-in retail customers
  • Dealing with enquiries
  • Providing quotes to retail & trade customers as well as sales and service departments
  • Data and Document Handling - ensure accurate completion of all parts documentation and protect customer details
  • Maintaining an excellent level of customer satisfaction

The Candidate:

  • Experience in B2B sales would be advantageous but not essential
  • Professionally represent the Dealer group
  • Proactive, self-motivated, driven, punctual and able to work under your own initiative
  • Strong customer facing sales experience
  • Must have main dealer or large trade parts company experience
  • Good technical knowledge in automotive maintenance
  • Commercial knowledge
  • Effective communication and presentation skills
  • Good negotiation, persuasion and influencing skills
  • Good at solving problems
  • Good Literacy & Numeracy Skills
  • full clean driving license

To Apply

To apply for this role please send your CV and covering letter to us using the form below. For more information or if you have any questions about the role prior to applying please contact Robert Ramsay at robert.ramsey@farmer-carlisle.toyota.co.uk or call 01509 215 731.

Ref: EPA2018

Working Hours Full Time
Location Loughborough
Salary Negotiable
Benefits
Closing Date 30/09/2018

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