Farmer & Carlisle
Farmer & Carlisle
0116 285 2851

Farmer & Carlisle
129 Welford Road, Leicester, Leicestershire,
LE2 6BE
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01509 215731

Farmer & Carlisle
Belton Road, Loughborough, Leicestershire,
LE11 1ND
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COVID-19 Update

COVID-19 LOCKDOWN UPDATE

12th April 2021

 

OUR SHOWROOM IS NOW OPEN with social distancing measures in place  All departments are open: SALES, FLEET, RENTAL, AFTER SALES, PARTS & BODY SHOP.

 

Our friendly, knowledgeable Sales staff are here and ready to showcase our new 2021 Toyota products and services.

 

We’re taking bookings for test drives, which are proving popular amongst our customers, so contact us to secure yours, and let’s get you in the diary; something for us both to look forward to!

 

To see our new opening times visit:

 

Please note: We are fully open. But we'd like to see customers by appointment only so that we can manage social distancing within the showroom. It goes without saying, we will continue to adhere to our health and hygiene protocols - social distancing and mask-wearing for your safety and ours.

 

We look forward to seeing you at Farmer & Carlisle Toyota soon...

 

WHAT TO EXPECT WHEN YOU VISIT

The safety of our team and customers is key. With social distancing measures in place, there will be fewer cars, point of sale stands, and brochure racks. However, you will still get the friendly welcome and high-quality service you would expect from a safe 2m distance.

  • Only visit if you are well and are not displaying COVID symptoms. Please visit alone, or with one other person from your household.
  • Please ensure that you wear a face-covering when entering our showroom. Our staff will be wearing face masks as part of our social distancing measures.
  • Aim to arrive 10 minutes before your appointment time. If you don’t have an appointment, please contact our team to arrange one.
  • Empty your car and clean it to a reasonable standard, so that we can work on it safely, and clean it effectively before handing it back to you.
  • At this moment we cannot accept cash payment. Please bring with you a means of paying by card or contactless.

 

 

REMOTE CONTACT

If you are unsure about visiting or would prefer remote assistance our knowledgeable team can organise a video call (Zoom, Duo, Microsoft Teams, and others) for you.

During this call, we can address any questions that you may have. We will work with you to ensure you have all of the information that you need and establish if a showroom visit is necessary.

We will always do our very best to help you and if you do need to visit, we’ll confirm an appointment.

 

Thank you for your patience 

In these challenging times, our priority is always to ensure the well-being of our customers and staff.  We would like to thank you for your continued support and patience. 

 

The safety measures that we have put in place.

Below is some detail on how we intend to keep everyone in the dealership safe and how we have changed our business in line with the new government guidelines.  

 

Here's what you can expect on arrival. 

  • We’ll keep to the two-meter distancing rule at all times and have made sure there’s enough space in the showroom to do this.
  • Hand sanitiser will be available for you to use throughout your visit.
  • We have put Perspex screens up at all customer-facing stations
  • When you arrive, our host will greet you at the entrance, maintaining the two-meter distancing rule. 
  • We’ll keep doors open and pathways clear to avoid unnecessary contact.
  • We’ll thoroughly clean all surfaces and vehicles after each customer interaction.
  • In line with current government advice, we kindly ask that you wear face-covering when visiting our showrooms.


New Showroom Layout
Below are some pictures of what the showrooms look like now.

 

Farmer and Carlisle Showroom

Farmer and Carlisle Covid protected

Farmer and Carlisle Showroom protection

Farmer and Carlisle showroom Covid protected

Farmer and Carlisle showroom social distance

Farmer and Carlisle Service and Parts

 

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Farmer & Carlisle Reg Office: Farmer & Carlisle Ltd, Belton Road, Loughborough LE11 1ND

Farmer & Carlisle is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.
We can introduce you to a limited number of finance providers and may receive differing levels of commission from each of them for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18's or over, Guarantees may be required.

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